Privacy Policy

Privacy at a glance.

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the section "Information on the Responsible Party" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or after your consent by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other service inquiries.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or any other questions on the subject of data protection.

Analysis Tools and Tools from Third Parties

When you visit this website, your browsing behavior may be statistically evaluated. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is externally hosted. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, processing is based exclusively on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Our hosting provider(s) will only process your data to the extent necessary to fulfill their service obligations and follow our instructions regarding this data.

We use the following hosting provider:

METANET AG
Josefstrasse 218
8005 Zurich
Switzerland

Data Processing Agreement

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is any data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of the data against access by third parties is not possible.

Note on the Responsible Entity

The responsible party for data processing on this website is:

CADLUX GmbH
Schloss Reichenbach 9
3052 Zollikofen
Switzerland

Phone: +41 78 853 28 99
Email: info@mycardocuments.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage Duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

General Information on the Legal Basis for Data Processing on this Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR if special categories of data are processed according to Art. 9 para. 1 GDPR. In case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your device (e.g. via device fingerprinting), data processing is also based on § 25 para. 1 TDDDG. Consent can be withdrawn at any time. If your data is required to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also be based on our legitimate interest under Art. 6 para. 1 lit. f GDPR. The relevant legal bases for each individual case are provided in the following sections of this privacy policy.

Notice on Data Transfers to Non-Secure Third Countries and to US Companies Not Certified Under the DPF

We use, among other things, tools from companies based in countries not considered to offer a secure level of data protection, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that such countries may not guarantee a level of data protection comparable to that in the EU.

The USA is considered a secure third country with a level of data protection comparable to that of the EU. Data transfers to the USA are therefore permitted if the recipient is certified under the EU-US Data Privacy Framework (DPF) or provides appropriate additional safeguards. Information about data transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of Personal Data

As part of our business activities, we cooperate with various external parties. In some cases, the transfer of personal data to these external parties is necessary. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. to tax authorities), if we have a legitimate interest in the transfer according to Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the data transfer. When using processors, we only transfer personal data of our customers based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can withdraw consent at any time. The legality of the data processing carried out until the withdrawal remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR EACH PROCESSING OPERATION IS SPECIFIED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process based on your consent or in performance of a contract, in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent it is technically feasible.

Right to Access, Rectification, and Deletion

You have the right, within the scope of applicable legal provisions, to receive information at any time, free of charge, about your stored personal data, its origin and recipients, and the purpose of the data processing. You also have the right to correct or delete this data. For this and other questions on the topic of personal data, you can contact us at any time.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction applies in the following cases:

If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the change in the address line of the browser from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact information you provided there, will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass these data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions—especially retention periods—remain unaffected.

Inquiry by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry including all personal data arising from it (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass these data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; consent can be revoked at any time.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions—especially statutory retention periods—remain unaffected.

5. Social Media

Instagram

This website includes functions of the Instagram service. These functions are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thus receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website with your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. Please note that as the provider of this site, we do not receive any knowledge of the content of the data transmitted or its use by Instagram.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

To the extent that personal data is collected on our website using the tool described here and transmitted to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook or Instagram. The processing carried out by Facebook or Instagram after the transmission is not part of the joint responsibility. The obligations incumbent upon us jointly have been recorded in a joint processing agreement. You can find the full text of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook or Instagram tools and for the data protection-compliant implementation of the tools on our website. Facebook is responsible for the data security of the Facebook and Instagram products. You can assert data subject rights (e.g., requests for information) directly with Facebook regarding data processed by Facebook or Instagram. If you assert data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/, and https://de-de.facebook.com/help/566994660333381.

Further information can be found in Instagram’s privacy policy: https://privacycenter.instagram.com/policy/.

The company holds a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, designed to ensure compliance with European data protection standards in data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/4452.

6. Newsletter

Newsletter Data

If you wish to receive the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and consent to receiving the newsletter. No further data will be collected or only on a voluntary basis. We use this data exclusively to send the requested information and do not share it with third parties.

The processing of the data entered in the newsletter subscription form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke the consent given for the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing carried out prior to the revocation remains unaffected.

The data you provide to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the mailing list after cancellation or once the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter list at our own discretion within the scope of our legitimate interest according to Art. 6(1)(f) GDPR.

Data stored by us for other purposes remains unaffected.

After your removal from the newsletter mailing list, your email address may be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

Newsletter Distribution to Existing Customers

If you order goods or services from us and provide your email address, this email address may subsequently be used by us to send newsletters, provided that we inform you about this in advance. In such cases, the newsletter will only contain direct advertising for our own similar goods or services. You can unsubscribe from this newsletter at any time. For this purpose, every newsletter contains a corresponding link. The legal basis for sending the newsletter in this case is Art. 6(1)(f) GDPR in conjunction with § 7(3) UWG.

After your removal from the newsletter mailing list, your email address may be stored by us in a blacklist to prevent future mailings to you. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

Font Awesome

This website uses Font Awesome for consistent display of fonts and icons. The provider is Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA.

When you visit a page, your browser loads the required fonts into its cache to correctly display texts, fonts, and icons. For this purpose, the browser you use must establish a connection to the servers of Font Awesome. As a result, Font Awesome learns that this website was accessed via your IP address. The use of Font Awesome is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in the uniform presentation of the typography on our website. If an appropriate consent has been requested, processing takes place exclusively based on Article 6(1)(a) of the GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

If your browser does not support Font Awesome, a standard font from your computer will be used.

More information about Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Source: https://www.e-recht24.de